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How to become an administrator

As an Administrator, you’ll be in charge of carrying out a number of clerical duties to help the business. From taking phone calls, to typing up documents and letters, you’ll play a key role in ensuring the smooth day-to-day running of the business, in addition to coordinating and implementing vital procedures within the company.

Average salary

£12,000 – £22,000 per annum

Required qualifications

There aren’t any mandatory qualifications to work as an Administrator, although employers usually look for GCSEs in Maths and English. An Administrative college course can give you the edge in an interview, but it is by no means compulsory.

Key skills

  • Strong organisational skills with excellent time-keeping capabilities
  • Strong communicator, both verbal and written
  • Happy working as part of a team
  • Strong IT / English capabilities
  • Ability to produce highly accurate work
  • Strong numerical abilities
  • Ability to take initiative

Useful work experience

As with any job role, having experience will always be beneficial; the good news, however, is that it’s often possible to become an Administrator without any previous experience. If you do want to gain experience before choosing a career in Administration, temping agencies will often provide opportunities for you to work on a temporary basis, giving you an insight into the job role.

A typical working day

As an Administrator, your working hours will usually be fairly standard, with start and finish times of between 8am – 6pm, Monday to Friday. Depending on the industry you choose to work in, your daily duties may vary, although there will usually be some similar responsibilities, such as:

  • Dealing with incoming and outgoing post
  • Creating and maintaining filing systems
  • Answering phone, email, and social media enquiries
  • General reception duties, such as greeting and looking after visitors
  • Typing up documents, such as letters and reports
  • Maintaining and logging computer records
  • Stock-taking and reordering supplies
  • Setting up meetings and taking ‘minutes’
  • Setting up travel arrangements for staff
  • Arranging in-house and external events

Where could you be in five years’ time?

Working as an Administrator opens you up to a variety of career paths; once you’ve completed your initial training, you could go on to study a Level 3 Diploma in Business Administration, followed by a Level 4 Certificate in Office and Administration Management. Furthermore, some companies will offer their Administrative employees the option to study towards more advanced IT qualifications.

You could also choose to specialise as an Administrator in the Legal, Financial or Medical industries, or you could progress to become an Office Manager.

Best part of the job…

Your days will often be hugely varied, as you’ll undertake several tasks, often involving many different people. You’ll be responsible for your own workload, and if you enjoy being organised, you’ll be able to take pride in the knowledge that your business’ admin is running smoothly.

What to prepare for…

Working as an Administrator means that the majority of your work will be supporting others, and you won’t often have the chance to take the lead on your own projects; potentially frustrating if you’re looking for a more self-led job role.

Key qualities

To be successful in an administrative role, you’ll have to be friendly, approachable and patient; you’ll primarily be working to support a business, so you should also be reliable and honest. Being focused on the needs of the manager may also require you to be tactful and discreet at times, with a can-do attitude.

You can browse a list of our Administrator jobs to help gain a further understanding of what’s needed!

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