At Dean Group, we reimagine hospitality with character, not conformity. Founded in Dublin and now growing across Europe and the US, we create hotels shaped by personality, culture, and a heart-led hustle. Each of our hotels, restaurants, bars and gyms tells its own story, brought to life through humble hospitality and genuine human connection. Our people are at the centre of it all. They show up with individuality, warmth and curiosity, shaping who we are and how guests experience our hotels every day. We welcome fresh thinking and imagination, because playing it safe never made anything unforgettable. 

We're currently seeking a Food & Beverage Assistant to join the team at The Dean Cork. If you are passionate about exceptional customer service and have previous bar and events experience in a busy hotel then we would love to hear from you!

Key Areas 

Providing exceptional food and beverage service in restaurant, bar and event settings 

Maintaining high standards of cleanliness, presentation, and guest engagement throughout each shift 

Supporting set-up, service, and breakdown of F&B operations efficiently and professionally 

Collaborating with the wider F&B team to deliver consistent, guest-focused service 

Demonstrating flexibility across morning, evening, and weekend shifts as required 

Upholding health, safety, and hygiene standards in all service areas 

Job Purpose 

The Food & Beverage Assistant is a core member of the Food and Beverage team, delivering a consistently high level of service to all guests. Whether serving breakfast, a la carte dining, drinks, or private events, this role requires energy, professionalism, and a positive guest-first approach. The Food and Beverage Assistant will ensure all service standards are met while working collaboratively in a fast-paced hospitality environment. 

Key Deliverables 

Guest-Focused Service Delivery 

Greet and engage guests warmly, ensuring all service is friendly and professional 

Take and serve food and drink orders accurately and efficiently 

Be attentive to guest needs and deliver a memorable dining experience 

Handle any guest queries or complaints calmly and with a solution-oriented mindset 

Operational Excellence 

Support opening and closing duties including cleaning, setup, and preparation 

Maintain clean and organised service areas including tables, floors, and equipment 

Ensure food and beverage items are presented to brand standards 

Follow proper procedures for billing, POS usage, and order tracking 

Team Collaboration 

Work closely with kitchen, bar, and events teams to ensure smooth service flow 

Participate in pre-shift briefings and team meetings as required 

Assist in cross-training new staff members or helping across different F&B outlets when needed 

Health, Safety & Compliance 

Follow all food safety, hygiene, and manual handling guidelines 

Ensure compliance with licensing laws and responsible service of alcohol policies 

Report incidents or maintenance issues to management promptly 

Maintain personal grooming and presentation standards in line with the hotel's brand 

Preferred Experience 

Experience in a similar high-volume restaurant, bar, or hotel setting is beneficial 

Fluent English with excellent communication and interpersonal skills 

Well-presented, outgoing, and able to work calmly under pressure 

Confident working both independently and as part of a team 

Benefits:

Global discounted staff room rates across the group

50% off Food and 25% Beverage across the group

Accrued Annual Leave with Service

Friends and Family discount

Gym Membership Discounts*

Continual training and development

Career progression within the Group

Meals on shift

Bike to work scheme

Taxsaver for travel

Refer a friend scheme

Wellness at work events and access to wellness platform

Employment Assistance Programme

Group discounts for cinema tickets, shopping deals etc

Team appreciation days

Service recognition

 

*Applicable to certain positions

 

Dean Group owns and operates a number of hotels across Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting Dean Group to contact you for other opportunities within the Group

 

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