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Outbound Sales Agent

€21000 - €22700/annum
Belfast, City of Belfast
09/01/2019 (20:44)
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Donard Recruitment are working with one of the world’s leading software and technology companies to recruit for Outbound Sales Agents.

We are looking for professionals who will deliver an exceptionally high standard of customer care and upsell the clients products over the phone. The client, who has a loyal global following, want their staff to go above and beyond for the customer.

The role is a permanent role with NO weekend work.

Duties include

  • Outbound calling to new and existing customers for a number of blue chip clients
  • Matching the customer’s needs
  • Familiar with Sales Structure
  • Demonstrate positive and professional attitude/behaviour at all times
  • Promoting our clients brand, products and services
  • Enhance customer experience through excellent quality & compliance
  • Manage own performance, willingness to learn

Essential Skills, Knowledge and Behaviours ·

  • At least one years’ recent experience of selling products or services;
  • Experience of persuading, convincing and influencing, whilst maintaining customer service
  • Ability to question the customer effectively to understand their needs;
  • Polite and attentive telephone manner; must be able to build rapport and offer a fantastic customer service experience
  • Assertiveness that achieves a win/win situation;
  • The desire and potential to work under pressure in a competitive and fast paced environment


  • 12 months sales experience
  •  Preferably in a contact centre environment
  • Excellent communication skills and ability to resolve issues
  • Must be Computer Literate and have managed multiple systems at a time


  • £18.5K PA plus commission (increasing to £20K PA based on performance)
Contract Length
Job Reference
Job ID
Less than 10

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