This job was found on www.cv-library.ie
Job URL: https://www.cv-library.ie/job/209583767/Customer-Service-German-or-French
Purcell O'Leary have been assigned to recruit with an Customer Service role with a large growing multinational based in Cork.
My client provides growth and opportunity for employees and would like to speak with candidates fluent in German or French
* You will be responsible as the point of contact for customer inquiries
* Complete master data process changes using enablers and SAP
* Continuous improvement to further enhance procedures and achieve best practice
* Serve as subject matter expert and “go to” contact for all aspects of customers
* Post daily cash receipts through manual and automated methods such as Electronic Bank Statements
* Monitor bank account statements reconcile unapplied cash accounts
* Work with internal/external customers to resolve payment differences.
* Identify and clear offsetting related customer debit and credit items.
* Handle offsetting and write-off requests of the Collectors according to policy.
* Execute outbound payment transactions to settle customer credit items.
* Hold a college degree or have a minimum of 2 years financial experience in a multinational Shared Services environment
* Must demonstrate strong telephone communication skills with ability to influence and negotiate