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Collections Administrator With German

02/04/2019 (17:18)
Jacksonstone Recruitment Consultants
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Collections Administrator With German

The successful candidate will work as part of a team and provide high quality customer service that consistently achieves predetermined turnaround and quality standards, in order to satisfy the requirements of my client's business in the German market.

Responsibilities & Duties:

To carry out the principal functions - Direct Debit Runs, Online banking collections and payments, premium related queries, reconciliations of accounts.

To prioritise your workload in line with team targets and react positively to ever-changing business demands.

To ensure accuracy in all written correspondence to clients.

To provide excellent customer service to our clients and sales partners, solving problems swiftly and preventing unnecessary delays.

To build positive and professional working relationships with our colleagues in Germany, as well as with other internal departments such as                Customer Services, Policy Alterations and New Business.

To keep up-to-date on all technical aspects of the job - products, procedures, compliance and legal issues - attending any training sessions organised on your behalf.

To participate in the training of newer team members.

To participate in the improvement of workflows and procedures.                                                                                                                                                                 

The ideal candidate will possess the following skills and competencies:

Administration experience ideally gained from within an insurance company or within the financial sector.

Insurance / Banking / Financial Services Qualification or be willing to work towards gaining above qualification.

Keyboard skills with experience of Microsoft Office and other standard software.

Fluency in German - degree level or higher.

Experience in a customer focused environment, producing accurate work within a tight timescale.

Excellent organisational and prioritisation skills.

Excellent communication skills – written and oral.

Team and Customer focused.                                                                                                                                                                                                                                                  

The Competencies:

Technical Expertise/Business Knowledge.

Team Work and Cross Functional Collaboration.

Delivering Customer Satisfaction.

Drive for Results.

Planning and Organising.

Competitive Salary & Benefits

All interested candidates should send their CV in Word Format to sarah(at) . Alternatively, to discuss the position further in confidence please call Sarah on (phone number removed)-(phone number removed) for further information on this and other similar roles quoting as your reference.

Established in 1999 we recruit throughout Wicklow, Wexford and Dublin. Jacksonstone Recruitment span across a diverse range of clients from local SME clients to large multinational corporations in many sectors including Office Staff, Accountancy & Finance, Financial Services, Sales & Marketing, Multilingual, Customer Service, Retail, Production & Manufacturing, Biotechnology, Pharmaceutical Life Science, Supply Chain, Logistics, Quality Control, QC Analysts, Biochemist, Temp jobs, Contract vacancies

Contract, Permanent
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Job ID:
Less than 10

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