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Order Management Analyst German

Salary/Rate:
€30000 - €35000/annum  
Location:
Cork, County Cork
Posted:
28/05/2019 - Expiring soon!
Agency:
Purcell O'Leary Recruitment
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Purcelloleary have been assigned to recruit for the primary role of the O2C Order Management Analyst German

  • The Order Management Analyst  will effectively monitor and resolve all sales orders & sales interface issues
  • Effectively manage, track and resolve all Tier 2 customer disputes, close any issues with orders, in co-operation with established customers.
  • Work in partnership with the O2C Order Management Associate to ensure excellent order processing & positive customer experiences
  • Review key metrics & communicate to stakeholders to ensure KPIs are being met
  • Support global/regional O2C projects with influence on accurate, efficient & compliant order processing
  • Support the overall O2C Order Management team by demonstrating flexibility in providing cover for team members and training of new team members
  • Be seen as a “go-to” information resource for O2C Order Management processing and related queries
  • Experience with SAP O2C Module
  • Interaction Client Phone system
  • Experience in Business Warehouse or Business Objects, MS Excel, Word and PowerPoint



Basic Qualifications for Order Management Analyst German:

  • 2-3 years’ experience in O2C function with knowledge of order management processing and customer service experience and experience in identifying and delivering process change
  • Bachelors Degree (or equivalent work experience)
  • Fluency in English & German language



Additional Skills/Preferences :

Type:
Permanent
Start Date:
July 1st  
Telephone:
Job Reference:
452111  
Job ID:
209952981  
Applications:
Less than 10

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