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Becoming a Pensions Administrator with Capita:
What you will do:
The role will primarily focus on day to day pension's administration tasks, which includes the calculation and award of member benefits. As you progress you will work across a wide range of Defined Benefit (DB) and Defined Contribution (DC) schemes, with involvement in monthly tasks and projects.
- Process customer requests such as Quotes, changes to personal details and nominations.
- Ensure accuracy and quality of data input.
- Understand, build, maintain and enhance customer relationships to improve delivery of the customer experience and to ensure we treat customers fairly (TCF).
- Manual Calculations of benefits the customer will receive such as annual pension etc.
- Working towards KPI's and performance metrics
Your experience will include:
- Ability to work towards performance metrics and KPI's
- A proven record of accuracy, attention to detail along with a high level of initiative and self-motivation
- Excellent organisational skills
- Good level of experience using MS office, word and Excel.
- GCSE Grade C or equivalent in Maths and English
- Good written and oral communication skills
About Capita Life & Pensions International
At Capita Life and Pensions International, we work in partnership with over 20 well known UK and international financial services providers to administer life, savings and pensions policies on their behalf. Our expertise and our talented team help provide specialist solutions and improve operational effectiveness for new and existing clients, saving them money and adding value.
Life & Pensions International are part of Capita Plc, the UK's leading provider of business process management and integrated professional support service solutions. Through quality solutions, tailored to our customers' needs, we've helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too.
What's in it for you?
At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration - with colleagues, customers and clients - is what makes us so effective at what we do.
As well as a generous basic salary and holiday, we offer a company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.
You'll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential - whatever that means to you.
What we hope you will do next
Help us find out more about you by completing our short application process - click apply now. We understand you might have some questions before taking the step to apply - you can contact (url removed) for guidance.
Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.
Capita Resourcing operates as an equal opportunities employer and we welcome applications from all suitably qualified candidates regardless of gender identity or gender expression, marital status, sexual orientation, pregnancy or maternity, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.
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